12 Points Consulting

12 Points Consulting12 Points Consulting12 Points Consulting

12 Points Consulting

12 Points Consulting12 Points Consulting12 Points Consulting
  • Home
  • Who We Are
  • What we Do
  • How we can help
  • Quality of Work
  • Request a Consultation
  • Career Opportunities
  • More
    • Home
    • Who We Are
    • What we Do
    • How we can help
    • Quality of Work
    • Request a Consultation
    • Career Opportunities
  • Home
  • Who We Are
  • What we Do
  • How we can help
  • Quality of Work
  • Request a Consultation
  • Career Opportunities

What We Do

Front Line Support

We are here to help you in any way we can, a “One Stop Shop” says it all.  You can count on us for all of your facility and hardware equipment support needs, including our 24/7 support to provide help outside of our business hours.  Our priority is to have your matter resolved in the fewest steps possible while you continue with your customers.

Telecom Expense Management (TEM) Services

Having multiple accounts with different carriers can be a hassle, but we are here to help.  We provide a wide variety of billing support for facilities: Monitoring monthly invoices, Periodic or one-time cleanup of your accounts, and Handling disputes with carriers.  We also have options for accounting integrations. This practice is most commonly referred to as TEM.

Voice and Internet Services

POTS (Plain Old Telephone Service), SIP, POTS-in-a-Box

 

Fiber Internet speeds up to 10G with managed routers.


We will analyze the services you have now to see where we can trim some spending and help you find the right fit moving forward. We get quotes from multiple carriers. We handle the contracting process and everything through Project Management. We even make sure the bills are right afterward. 

Guest Room Entertainment Services

Schedule a consultation to obtain a quote to project coordinate your installation of Video Services, to ensure they meet current Franchise standards. Please contact us to learn more about these services.

Schedule a Consultation

HSIA/Wireless Access Point Networks

Schedule a consultation to obtain a quote to project coordinate your installation of Guest WiFi systems to meet all current Franchise standards.

Contact us to learn more

Hotel Phones, Voicemail, Call Accounting & Security Cameras

We can take over service and support of your old hotel equipment or we can help you replace it. We have multiple options with various price points to help meet your needs.


  • Hotel phone systems (called PBX) are integral to the safety and satisfaction of your guests. They can be integrated with your hotel property management system (PMS) to show the names of your guests and to track the status of rooms when they are cleaned. You can also set wake-ups for guests or even rent out conference rooms for meeting events.
  • Hotel voice mail systems (VMS) allow your guests to customize their stay with personalized messages and they will not miss out on any important events or messages.
  • Hotel call accounting systems (CAS) can help you generate call revenue by charging guests for Long Distance or International calls. It can also help you accurately track your calls going in and out of your hotel. 
  • Hotel security cameras (DVR/NVR) help to improve the safety and security of your hotel staff and its guests. We can set up motion alerts and can retain footage for forensic use.

Schedule a Consultation

Hospitality equipment

Hotel Phone systems

Hotel Call Accounting systems

Hotel Voicemail systems

Mitel SX200 PBX

Mitel MiVB 3300 PBX

Mitel MiVO 400 PBX

Hotel Voicemail systems

Hotel Call Accounting systems

Hotel Voicemail systems

Mitel EMEM VMS

Tiger Innline VMS

Hotel Call Accounting systems

Hotel Call Accounting systems

Hotel Call Accounting systems

Metropolis Profit Watch CAS

TEL Electronics Innform XL / PLUS CAS

Hotel Security Camera systems

Hotel Security Camera systems

Hotel Call Accounting systems

AXIS Cameras and equipment

Hikvision Cameras and equipment

Sony Cameras and equipment

Hotel admin phones

Hotel Security Camera systems

Hotel guestroom phones

Mitel IP phones

SIP or analog phones

Conference or cordless phones

Hotel guestroom phones

Hotel Security Camera systems

Hotel guestroom phones

Cetis SIP / analog phones

VTech SIP / analog phones

Bittel SIP / analog phones

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